Who we are
The Cream & Crumb we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place an order, or interact with our brand in any way.
By using our website, you agree to the practices described in this policy.
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1. Information We Collect
We may collect the following types of information:
Personal Information
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Name
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Email address
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Phone number
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Billing and shipping addresses
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Payment information (processed securely through third-party processors; we do not store full payment details)
Non-Personal Information
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Browser type, device info, IP address
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Pages visited, time spent on site
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Cookies and usage data
2. How We Use Your Information
We use your information to:
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Process and fulfill orders
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Communicate about orders, updates, and customer support
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Send promotional emails (only if you opt in)
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Improve website performance and user experience
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Maintain records for business operations
3. Sharing Your Information
We do not sell your information.
We may share your information with trusted third parties only when necessary, such as:
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Payment processors (e.g., Stripe, PayPal, Square)
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Website hosting and analytics providers
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Delivery or shipping services
These partners are required to protect your information and use it only for the services they provide.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
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Improve website speed and functionality
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Remember your preferences
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Analyze how visitors use our site
You can disable cookies through your browser settings, but some features may not work correctly.
5. Data Security
We take reasonable steps to keep your information safe.
This includes:
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Encrypted payment processing
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Secure website hosting
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Limited access to customer information
No method of online transmission is 100% secure, but we work to protect your data as much as possible.
6. Your Rights
Depending on your location, you may have the right to:
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Access the information we have about you
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Request corrections
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Request deletion of your data
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Opt out of marketing communications
To make a request, email us at: [email protected]
7. Children’s Privacy
We do not knowingly collect information from anyone under 13.
If you believe a child has provided us information, contact us so we can delete it.
8. Third-Party Links
Our website may contain links to third-party sites (ex: Instagram, payment processors).
We are not responsible for their privacy practices—always review their policies.
9. Changes to This Policy
We may update this policy from time to time. Changes will be posted with a new “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
📧 [email protected]
📱 251.362.5037
📍 Fort Worth, TX